How to get your watch repaired
If something needs to be repaired on your watch here is the process for getting it repaired:
- Download and complete this form and include it in your shipment.
- Pack up the watch in a well padded mailer or in it's original packaging and send it back us at:
Attn: Joe Casale
221 Suydam Street, Apt 2R
Brooklyn, NY 11237
- Please email us at firstname.lastname@example.org to let us know the shipment is on it's way, include a tracking number and order number if possible.
- Once received we will diagnose the watch and contact you with an ETA and/or cost to repair the watch.
Please note that repairs can take up to 8 weeks depending on the complexity. Any questions about our repair policy can be directed to email@example.com.