How to get your watch repaired

If something needs to be repaired on your watch here is the process for getting it repaired:

  • Download and complete this form and include it in your shipment.
  • Pack up the watch in a well padded mailer or in it's original packaging and send it back us at:

    Throne Watches
    Attn: Joe Casale
    221 Suydam Street, Apt 2R
    Brooklyn, NY 11237
  • Please email us at to let us know the shipment is on it's way, include a tracking number and order number if possible.
  • Once received we will diagnose the watch and contact you with an ETA and/or cost to repair the watch.

Please note that repairs can take up to 8 weeks depending on the complexity. Any questions about our repair policy can be directed to